Professional Benefit Enrollment Counselors

CBG's Benefit Enrollment Counselors are professionals who assist employees in understanding and navigating their benefits options during the enrollment process. Our role involves providing guidance, education, and support to employees as they make decisions about their benefit elections.

Assessment

CGB's Benefit Enrollment Counselors assess employees' individual needs, preferences, and life circumstances to help them select the most appropriate benefits for their situation. They may ask questions to understand employees' healthcare needs, financial goals, and risk tolerance to recommend suitable benefit plans.

Decision Support

CGB's Benefit Enrollment Counselors provide decision support tools and resources to help employees evaluate their options and make informed decisions. This may include online calculators, plan comparison charts, educational materials, and personalized recommendations based on employees' input.

Education

CGB's Benefit Enrollment Counselors educate employees about the various benefits available to them, including health insurance, dental insurance, vision insurance, retirement plans, flexible spending accounts (FSAs), and other voluntary benefits. They explain the features of each benefit option, coverage levels, costs, and any eligibility requirements.

Enrollment Assistance

CGB's Benefit Enrollment Counselors assist employees with the enrollment process, explaining how to complete enrollment forms, submit elections, and make changes to benefit selections as needed. They may offer assistance in person, over the phone, or through online enrollment platforms.

Answering Questions

CGB's Benefit Enrollment Counselors respond to employees' questions and concerns about their benefits, coverage details, provider networks, claims processes, and other related topics. They strive to provide accurate and timely information to address employees' inquiries and alleviate any confusion or uncertainty.

Compliance

CGB's Benefit Enrollment Counselors ensure that employees understand their rights and responsibilities under various benefit plans and comply with enrollment deadlines and eligibility requirements. They may also help employers comply with regulatory requirements related to benefits communication and enrollment.

Follow-Up

CGB's Benefit Enrollment Counselors follow up with employees after the enrollment period to confirm their benefit elections, address any outstanding issues or questions, and provide ongoing support as needed throughout the plan year.

Overall, CBG Benefit Enrollment Counselors play a crucial role in helping employees make informed decisions about their benefits and maximize the value of their employer-sponsored benefit programs. They serve as advocates for employees and contribute to overall employee satisfaction and engagement with the benefits offered by their employer.